DISCLAIMER - READ BEFORE YOU ORDER:

 

Thanks for stopping by and your support. Here's a little disclaimer to explain how to order from a DIY PUNK DISTRO for all you first timers. Please do not expect a procedure similar to Amazon or similar leeches! If you order for the first time please remember that Ruin Nation Records is a one person affair on a shoestring.

 

This basically means that i am running this all by myself and even with help from firends it is sometimes too much and i am not able to respond in time. I try my best to fill your orders as soon as possible but sometimes it might take 3 or 4 days longer because i am distracted with other shit that i am doing or have to do, or i am ill, or just can't be bothered. - If you think it's strange or odd you don't hear from me in a timely manner, always email and ask because i appreciate your order and support ALOT! Thanks!

 

Important for orders to the UK: You no longer pay the VAT charge (deducted already from the price) but customs might charge a import fee/tax if your order is above a certain amount.

 

Important for orders to the USA/Japan/Australia and beyond: Apparently deliveries to the Oversea countries still expect delays of 30+ days due to custom and transport issues caused by the Covid 19 pandemic. You will recieve a tracking code. - Again, please keep in mind that your shipment can be in transit for much longer as usual. Please ensure you have a change of address order in case you move houses!

 

Some countries are still restricted or limited for shipments from Germany. Please CLICK HERE for more information about DHL international shipping and export restrictions during the Covid19 Pandemic!

 

IMPORTANT NOTICE! - To avoid confusion! The automatic PayPal check out is currently deactivated! You do not automatically pay the order at check out.  I will get back to you with a payment info as soon as i can. This might take 1-2 days. More if there is a weekend or bank holiday involved. Please also check your SPAM Filters for a reply. I ALWAYS contact you or write back but it seems that some emails do end up in spam filters or have other weird troubles. Especially with french servers! Feel free to email me anytime! Thank you!

 

Ordering - Guidelines

Here's a few facts and news that you should know before you order from us. It's more or less all essential information that ensures wrong expectations or mistakes. Experience proved it is kinda important to know that:

  • Ruin Nation is a DIY Record Label and Mail-order Distribution on a Shoestring since 1993.
  • Ruin Nation is run by one (1) Person with help from Friends here and there, therefor mentioned as "We"
  • Sometimes it might take a while to serve your order/request.
  • Sometimes we are ill, on vacation or just can't be bothered.
  • We only send out registered, insured packages. No exception!
  • We only have 3 DHL pick up days at the moment! Mondays, Wednesdays and Fridays - This means that if you get a "shipped note" on a tuesday, your parcel will most likely picked up by DHL on wednesday etc.
  • We do this for over 20 years and we love what we do and are pretty commited to it.
  • We never ripped anyone off and won't rip of you! If it takes longer, consider the above... or just email and ask.
  • We value a Anarchist / Strong DIY ethic before being "Cool" and "Hip"
  • Please make sure you actually really want to order your items as it is no fun assembling and packing your order for nothing, also we sometimes have to reorder items just for you. If you run into trouble while waiting and need to cancel your order; JUST SAY SO. No Problem, but don't let us wait and wait and wait... :) Thanks!
  • Please ALWAYS include your STREET ADDRESS and REAL NAME.
  • We now have a PAYPAL EXPRESS module to be more fast and quicker with your order than ever before! This Service charges a Paypal Fee automaticly to your order! Damn you Paypal!!!
  • We now also offer C.O.D. (Deutschland: Nachnahme) for Germany and other EU Countries. This Service is really expensive and the DHL/German Post cash in alot! Don't do it unless you must!
  • We don't do Credit Cards aside of the Paypal Gateway.
  • Here you find the full order conditions in GERMAN and ENGLISH.
  • Here you find a more or less detailed info about Ruin Nation Records' mission.

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