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NEW SHIPPING INFO FOR NON-EU COUNTRIES!

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Due to the COVID-19 emergency situation there are still restrictions for exports to various nonEU (oversea) countries. These restrictions vary alot between parcel size and destination. The whole situation is very complex and i would strongly advice you to email me at mailorder@ruinnation.org before you place your order. Tell me how big your order is and we check our possibilities. Especially if your homebase is within Australia, NZ, Japan, USA, Canada, South East Asia etc etc...

 

Please CLICK HERE for the actual DHL international Shipping restrictions!

 

To make is a little bit easier for you and me, i deactivated the automatic PayPal check out. This way i can make sure that i am in the position to deliver to your country before you pay and we can review our options.

 

I try to get back to a daily routine here in the office and warehouse but still face an enormous pile of tasks put on hold during the pandemic. So please remain patient!

 

Ruin Nation is a one person DIY Punk Mailorder and not Amazon. Sometimes it can take 2 or 3 "Business Days" before i can reply but usually i am pretty damn fast. If you have trouble with your order, or order status, communication is the key and feel free to ask but always be patient!


Hope you're all good. Stay healthy and rebel!

Thanks!

 

Ordering - Guidelines

Here's a few facts and news that you should know before you order from us. It's more or less all essential information that ensures wrong expectations or mistakes. Experience proved it is kinda important to know that:

  • Ruin Nation is a DIY Record Label and Mail-order Distribution on a Shoestring since 1993.
  • Ruin Nation is run by one (1) Person with help from Friends here and there, therefor mentioned as "We"
  • Sometimes it might take a while to serve your order/request.
  • Sometimes we are ill, on vacation or just can't be bothered.
  • We only send out registered, insured packages. No exception!
  • We only have 3 DHL pick up days at the moment! Mondays, Wednesdays and Fridays - This means that if you get a "shipped note" on a tuesday, your parcel will most likely picked up by DHL on wednesday etc.
  • We do this for over 20 years and we love what we do and are pretty commited to it.
  • We never ripped anyone off and won't rip of you! If it takes longer, consider the above... or just email and ask.
  • We value a Anarchist / Strong DIY ethic before being "Cool" and "Hip"
  • Please make sure you actually really want to order your items as it is no fun assembling and packing your order for nothing, also we sometimes have to reorder items just for you. If you run into trouble while waiting and need to cancel your order; JUST SAY SO. No Problem, but don't let us wait and wait and wait... :) Thanks!
  • Please ALWAYS include your STREET ADDRESS and REAL NAME.
  • We now have a PAYPAL EXPRESS module to be more fast and quicker with your order than ever before! This Service charges a Paypal Fee automaticly to your order! Damn you Paypal!!!
  • We now also offer C.O.D. (Deutschland: Nachnahme) for Germany and other EU Countries. This Service is really expensive and the DHL/German Post cash in alot! Don't do it unless you must!
  • We don't do Credit Cards aside of the Paypal Gateway.
  • Here you find the full order conditions in GERMAN and ENGLISH.
  • Here you find a more or less detailed info about Ruin Nation Records' mission.

 

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