COVID 19 // BREXIT // USA SHIPPING UPDATE:

 

Thanks for stopping by and your support. If you order for the first time please remember that Ruin Nation Records is a one person affair on a shoestring. This means i try my best to fill your orders as soon as possible but sometimes it might take 1 or 2 days longer. Patience is a virtue and i appreciate your order and support alot!

 

The current BREXIT as well as the ongoing COVID19 pandemic causes alot of delays especially for nonEU countries and oversea shipments. Please be aware that your order might take much longer as usual.

 

I also suggest to take a step up the postage if you order a single LP and your residence is overseas because there is a chance that your shipment will stuck in customs for a couple of days and you never know how they treat the parcel. To avoid damages top up the shipping if suggested in my reply email.

 

Important for orders to the UK: You no longer pay the VAT charge (deducted already from the price) but customs might charge a import fee/tax if your order is above a certain amount.

 

Important for orders to the USA: Delivery the the United States currently takes as much as three or four times longer than usual. Expect delays of 30 or 60+ days. I've been told by DHL that USPS have a 250.000 Parcel delay at the NY custom point (for all incoming foreign customs) I will work on a solution but UPS or FedEx is by far too expensive for retail mail-orders. Sorry.

 

Please CLICK HERE for more information about DHL international shipping and export restrictions during the Covid19 Pandemic!

 

The automatic PayPal check out is currently deactiviated! I will get back to you with a payment info as soon as i can. This might take 1-2 days. More if there is a weekend or bank holiday involved.

 

Ordering - Guidelines

Here's a few facts and news that you should know before you order from us. It's more or less all essential information that ensures wrong expectations or mistakes. Experience proved it is kinda important to know that:

  • Ruin Nation is a DIY Record Label and Mail-order Distribution on a Shoestring since 1993.
  • Ruin Nation is run by one (1) Person with help from Friends here and there, therefor mentioned as "We"
  • Sometimes it might take a while to serve your order/request.
  • Sometimes we are ill, on vacation or just can't be bothered.
  • We only send out registered, insured packages. No exception!
  • We only have 3 DHL pick up days at the moment! Mondays, Wednesdays and Fridays - This means that if you get a "shipped note" on a tuesday, your parcel will most likely picked up by DHL on wednesday etc.
  • We do this for over 20 years and we love what we do and are pretty commited to it.
  • We never ripped anyone off and won't rip of you! If it takes longer, consider the above... or just email and ask.
  • We value a Anarchist / Strong DIY ethic before being "Cool" and "Hip"
  • Please make sure you actually really want to order your items as it is no fun assembling and packing your order for nothing, also we sometimes have to reorder items just for you. If you run into trouble while waiting and need to cancel your order; JUST SAY SO. No Problem, but don't let us wait and wait and wait... :) Thanks!
  • Please ALWAYS include your STREET ADDRESS and REAL NAME.
  • We now have a PAYPAL EXPRESS module to be more fast and quicker with your order than ever before! This Service charges a Paypal Fee automaticly to your order! Damn you Paypal!!!
  • We now also offer C.O.D. (Deutschland: Nachnahme) for Germany and other EU Countries. This Service is really expensive and the DHL/German Post cash in alot! Don't do it unless you must!
  • We don't do Credit Cards aside of the Paypal Gateway.
  • Here you find the full order conditions in GERMAN and ENGLISH.
  • Here you find a more or less detailed info about Ruin Nation Records' mission.

 

Back

Please Select: