DISCLAIMER - READ BEFORE YOU ORDER:

 

Thanks for stopping by and your support. Here's a little disclaimer to explain how to order from a DIY PUNK DISTRO for all you first timers. Please do not expect a procedure similar to Amazon or similar leeches! If you order for the first time please remember that Ruin Nation Records is a one person affair on a shoestring.

 

This basically means that i am running this all by myself and even with help from firends it is sometimes too much and i am not able to respond in time. I try my best to fill your orders as soon as possible but sometimes it might take 3 or 4 days longer because i am distracted with other shit that i am doing or have to do, or i am ill, or just can't be bothered. - If you think it's strange or odd you don't hear from me in a timely manner, always email and ask because i appreciate your order and support ALOT! Thanks!

 

Important for orders to the UK: You no longer pay the VAT charge (deducted already from the price) but customs might charge a import fee/tax if your order is above a certain amount.

 

Important for orders to the USA/Japan/Australia and beyond: Apparently deliveries to the Oversea countries still expect delays of 30+ days due to custom and transport issues caused by the Covid 19 pandemic. You will recieve a tracking code. - Again, please keep in mind that your shipment can be in transit for much longer as usual. Please ensure you have a change of address order in case you move houses!

 

Some countries are still restricted or limited for shipments from Germany. Please CLICK HERE for more information about DHL international shipping and export restrictions during the Covid19 Pandemic!

 

IMPORTANT NOTICE! - To avoid confusion! The automatic PayPal check out is currently deactivated! You do not automatically pay the order at check out.  I will get back to you with a payment info as soon as i can. This might take 1-2 days. More if there is a weekend or bank holiday involved. Please also check your SPAM Filters for a reply. I ALWAYS contact you or write back but it seems that some emails do end up in spam filters or have other weird troubles. Especially with french servers! Feel free to email me anytime! Thank you!

 

Wholesale Accounts and Information

All Prices on display within this Online Store are for RETAIL only. Besides the Mail-order, we deliver as WHOLESALER to many other distros, shops and labels. If you want to order WHOLESALE from Ruin Nation you can set up a WHOLESALE ACCOUNT. This means if you run a Shop, Mail-order, Distro Stall (etc) you can buy online at Wholesale Conditions and resell those records and books to the kids in your neighborhood and become cool as vegan vanilla ice! Ain't that great?

HOW TO SET UP A WHOLESALE ACCOUNT?

It's as easy as it gets: First, please register with your full information and create a regular "Customer Account", then you SEND AN EMAIL to: wholesale@ruinnation.org and let me know that you want to register as a WHOLESALE CUSTOMER and i activate your account. - Alternative: Just send me an email with your full information such as address, telephone, VAT info, website and a little info about your "business" and i do the rest. - If you have already an regular mail-order account, just drop us a email and i sort it out for you.

GENERAL TERMS

Minimum order value is 50.00 ¤ or alternatively 3 copies per item.

TAX INFORMATION

If you provide a valid international VAT (Value Added Tax) number registered to your business, you do NOT pay the VAT! If you order from a nonEU country you won't pay the VAT tax either, but import charges might occur.

HOW TO ORDER?

You can use the websop cart-system or order by e-mail (wholesale@ruinnation.org). Please list title, author, and retail price when ordering. Please specify your shipping instructions, purchase order numbers as needed, full billing address, telephone number, and shipping address when different from billing. Wholesale orders need to be cleared within 7 business-days unless we agree on a different term or titles are on backorder!

The "General Terms & Conditions" are in charge!

BOOK TRADE DISCOUNT SCHEDULE

You can also order any Book titles wholesale as well and i grand you a variation of discounts. Remember, books are (sometimes) heavy and not always in stock. Just order away and we go from there.

Book & Magazine Grid Discount*:
2-4 assorted titles 15%*
5+ 25%*

* Charged on Invoice.

CREDIT TERMS:

Usually between 14 or 30 days net. Please pay from invoice.
 Wholesale, Specialty, and Other Businesses: Please write or call us for special terms.


NEW ACCOUNTS

New trade customers must pre-pay their first order. Upon receipt of a credit application and references, normal credit will then be extended. Credit terms vary between 14 and 30 days, with initial credit equal to the amount of the first order.


SHIPPING

We ship by DHL, UPS or FedEx unless instructed otherwise. Please supply street address when ordering. For rush orders, specify date needed and method of shipment preferred.


BACKORDERS

Unavailable titles are all backordered with a 90 day cancellation date, unless you indicate otherwise. Please indicate if you would like backorders shipped immediately on receipt, consolidated with separate backorders, or sent with next regular order.


RETURNS

Authorization is necessary for all returns! All returns must be in saleable condition. Stickered, inkpriced, shop-worn or otherwise damaged items will NOT be credited. Returns damaged in shipment to us will not be credited—PLEASE PACK CAREFULLY. Credit is applied to future purchases, and must be used within one year. We do not give cash refunds. Please ensure that the items you want to return were supplied by us.

The shipping address for all returns is:

Ruin Nation Records / Inh.Stefan Willenborg
Lindhornstr. 29
28203 Bremen
Germany


CLAIMS

In case of damage or other fulfillment error, we accept immediate returns. Claims for shortages or mis-shipments must be made within 30 days of invoice date. Please provide invoice details on all claims. Credit will be issued, or damaged items replaced, immediately upon notification.


INSURANCE & CUSTOMS for NonEU (World) orders

If you don't want us to send an official invoice and custom declaration, we must charge 19% VAT on top of the given price.  -Low value custom declarations are no longer a safe option. Especially if the price of vinyl is under 7.00 or 8.00 EUR per copy it will no longer work because we had many shipments returned because the customs believed the custom declaration was faulty... - believe it or not, they know about the vinyl comeback as well these days.

We have a custom EORI number that automatically is attached to our shipments leaving the EU and we need to report the export. - As a EU citizen you would have to pay the VAT Tax of your country. NonEU countries do not pay the VAT but might be charged with a import fee.

FOREIGN ACCOUNTS

Payment should be made in ¤ (Euro) funds drawn on German bank. Any charges for foreign checks will be billed back to you. Shipments are sent by international registered PREMIUM, airmail, unless specified otherwise.


DISTRIBUTION OF RUIN NATION AND SKULD RELEASES

Titles published by RUIN NATION RECORDS & SKULD RELEASES are available from the following distributors/wholesalers: Punkdistro (DE), Sonic Rendezvous (Benelux/Europe), Ebullition (USA). We encourage you to go to whatever source is most convenient. Wholesale terms are available on all RUIN NATION TITLES titles.

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Ruin Nation Mailorder, Stefan Willenborg © 2022 | Ruin Nation Records, Post Office Box 10 58 24, 28058 Bremen, Germany | Email: info@ruinnation.org