COVID 19 // BREXIT // USA SHIPPING UPDATE:

 

Thanks for stopping by and your support. If you order for the first time please remember that Ruin Nation Records is a one person affair on a shoestring. This means i try my best to fill your orders as soon as possible but sometimes it might take 1 or 2 days longer. Patience is a virtue and i appreciate your order and support alot!

 

The current BREXIT as well as the ongoing COVID19 pandemic causes alot of delays especially for nonEU countries and oversea shipments. Please be aware that your order might take much longer as usual.

 

I also suggest to take a step up the postage if you order a single LP and your residence is overseas because there is a chance that your shipment will stuck in customs for a couple of days and you never know how they treat the parcel. To avoid damages top up the shipping if suggested in my reply email.

 

Important for orders to the UK: You no longer pay the VAT charge (deducted already from the price) but customs might charge a import fee/tax if your order is above a certain amount.

 

Important for orders to the USA: Delivery the the United States currently takes as much as three or four times longer than usual. Expect delays of 30 or 60+ days. I've been told by DHL that USPS have a 250.000 Parcel delay at the NY custom point (for all incoming foreign customs) I will work on a solution but UPS or FedEx is by far too expensive for retail mail-orders. Sorry.

 

Please CLICK HERE for more information about DHL international shipping and export restrictions during the Covid19 Pandemic!

 

The automatic PayPal check out is currently deactiviated! I will get back to you with a payment info as soon as i can. This might take 1-2 days. More if there is a weekend or bank holiday involved.

 

Payment Options

We accept payment via Bank Transfer, PayPal and Cash at pickup. Within Europe we only accept payments via Bank Transfer or PayPal. Payment on invoice is possible after the 5th successful mail-order transaction. For Non-European Customers we can only accept payment via PayPal.

a) Payment via Bank Transfer (Payment In Advance)


After you have finished the ordering process, you will receive an invoice within a few minutes that contains our bank details. Please pay after you have received the invoice! All bank transfer transaction fees have to be borne by the customer. 
We will ship your order when we receive your payment.

b) Payment via PayPal (and/or Credit Card)


After you finish your order, you will receive a confirmation email, so you know we got your orderdetails etc. Within 24 H (maximum) you will recieve a "second email" with our PAYPAL details. Please do not pay upfront until you receive the excact amount and also remember that PayPal charges 1.9% (EU) or 3.9% (nonEU) (+ 0,36 cent) to the order total as handling fee that we have to add at your costs. After we have received the payment we will ship your order. - You can pay via your PAYPAL CREDIT or using your CREDIT CARD.

c) Invoice

Payment on invoice is possible after the 5th successful mail-order transaction and payable within 14 Days of Invoice Date.

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